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dear our valued guests,

warm greetings from candi beach resort and spa.
 
we understand your hesitancy in traveling to the island of bali due to the uncertainty surrounding the activities of mount agung. however, we wish to assure you that candi beach resort and spa is well outside the restricted radius of 4 kilometers around the mountain.
 
as a result of this situation and to assist in your planning, we will offer with immediate effect, the following terms and conditions :

  • in the event mount agung activities cause closure of the ngurah rai international airport on your planned departure date (after minimum 3 nights stay), we will be pleased to offer an additional up to three (3) nights accommodation, including breakfast, free of charge.
  • any extension of stay beyond the three free nights will be charged at a special discounted rate.
  • we will also work closely with the local government authorities to assist with transfers to the nearest indonesian airport.
  • in the event flights to and from bali are suspended and you cannot come to bali, no cancellation fees will be charged.

 

should you require any further information, please feel free to contact us at reservation@candibeachbali.com
 
we sincerely appreciate your consideration, as we navigate the challenges of this unpredictable situation.


yours sincerely,

gede widia
general manager
candi beach resort and spa | candi beach villas